Imagine: if you arrive at the hospital in a hurry, only to find that you have forgotten to bring your medical insurance card and even your phone. It’s okay, you can make payment through face recognition. Recently, under the guidance of the Provincial Smart Medical Insurance Project Team and the Municipal Medical Insurance Bureau, the First People’s Hospital of Hangzhou Lin’an District has successfully completed the payment by medical insurance through “face recognition”, which is the first batch in the province and the first order in Hangzhou.

Payment by medical insurance through “face recognition” is based on the comprehensive service terminal application for medical insurance business certified by the National Healthcare Security Administration. By adopting the Electronic Certificate for National Basic Medical Insurance as the medium, and through technologies of facial recognition and mobile payment by the electronic certificate, the insured patients and especially those who do not know how to use smart devices for “code scanning payment” can complete medical insurance payments through facial recognition, without having to carry a medical insurance card. This measure has greatly improved the activation and settlement rate of the Electronic Certificate for National Basic Medical Insurance, and further enhanced the experience of medical insurance services for insured personnel.

What are the characteristics of payment by medical insurance through “face recognition”? The automatic payment through face recognition is more efficient and can effectively solve the problem of “long queue time” during peak hours. There is no need to swipe the card, open Alipay or WeChat, or scan code or show the payment code. It saves patients the trouble of memorizing and entering passwords, truly achieving the integration of “people and card”. It has transformed medical insurance services from “card settlement” to “code settlement” and then to “facial recognition settlement”, truly achieving the goal of “allowing data to serve more and make people to run less”.

When patients complete the medical treatment, they can directly pay the required medical expenses from their medical insurance accounts by simply adjusting face at the face recognition payment apparatus as prompted by the doctor. For items that need extra cash payment, patients can pay directly through Alipay or WeChat, without having to carry a social security card or the electronic certificate to pay at the settlement window, which greatly simplifies their medical treatment and settlement process.

It is learned that payment by medical insurance through “face recognition” adopts the “facial recognition + real name + real person” security verification technology, and all service terminal devices used have been certified by the National Healthcare Security Administration. Facial and user information are independently stored in the database of the National Healthcare Security Administration after being authorized by insured personnel, effectively ensuring the security of personal information and medical insurance funds. This measure can ensure the safe and efficient operation of medical insurance funds, making illegal and irregular behaviors such as seeking medical treatment under false names and stealing medical insurance cards nowhere to hide. Next, under the guidance of the Provincial Smart Medical Insurance Project Team and the Municipal Medical Insurance Bureau, Lin’an Branch of the Medical Insurance Bureau will continue to deepen the value-added reform of medical insurance services, deploy comprehensive medical insurance service terminals in grassroots medical institutions throughout the district and fully utilize new methods, new technologies and new models to continuously enrich application scenarios, so as to provide more convenient, efficient and safe medical insurance services for the public when seeking medical treatment.